PMCasino Terms & Conditions — Please Read Before Use

These Terms & Conditions apply to all services on the PMCasino platform — whether accessed via the website, mobile app, or any other channel. PMCasino reserves the right to update these terms at any time, with changes taking effect upon publication on the site.

These Terms are available in both Bengali and English. In the event of any discrepancy, the English version shall prevail. We always strive to keep both versions consistent.

By using PMCasino's services, it is assumed that you have read, understood, and agreed to these terms.

To register with PMCasino, the following conditions must be met:

• You must be at least 18 years old — registration is strictly prohibited for minors.
• Each person may register only one account.
• The name, address, and mobile number provided at registration must be accurate and truthful.
• Keeping your account password confidential is solely your responsibility.
• Operating an account on behalf of someone else, or using any bot or script, is prohibited.

PMCasino reserves the right to reject any registration request, particularly where inconsistencies are found in the information provided.

PMCasino currently supports transactions via bKash, Nagad, Rocket, and Bank Transfer. Payment method guidelines are outlined below:

KYC (Know Your Customer) verification is mandatory before your first withdrawal. Withdrawals will not be processed until KYC is completed.

Withdrawals must be made through the same payment method used for the deposit — if you deposited via bKash, you must withdraw to bKash. Withdrawals to a different method may require additional verification.

All bonuses and promotional offers at PMCasino are subject to specific terms and conditions. Please read the relevant terms carefully before claiming any bonus.

• Wagering Requirement: Each bonus comes with a wagering multiplier (e.g., 20x means you must wager 20 times the bonus amount).
• Validity: Bonuses are typically valid for 7–30 days. Any unused bonus will expire at the end of this period.
• Game Restrictions: Some bonuses apply only to specific games or categories.
• Bonus Abuse: Attempting to exploit bonuses through multiple accounts or strategic betting may result in account termination.
• Bonus Withdrawal: PMCasino reserves the right to modify or cancel any bonus offer without prior notice.

All games and betting services at PMCasino operate under the following general rules:

• Confirmed bets cannot be changed or cancelled.
• PMCasino reserves the right to review and make the final call on any game outcome affected by a technical error.
• If a match is abandoned or postponed in Sports Betting, bets are generally voided and stakes refunded.
• PMCasino reserves the right to void any live bet placed late — such as after a match has ended or a wicket has fallen.
• Accounts may be temporarily suspended for investigation if unusual betting patterns are detected.

All slots and table games at PMCasino are powered by certified RNG (Random Number Generator) technology, independently audited by third-party testing agencies on a regular basis.

The following activities are strictly prohibited on PMCasino:

• Opening or operating multiple accounts.
• Registering with a false identity or fraudulent information.
• Exploiting bonuses systematically to gain an unfair advantage.
• Operating games using any software, bot, or script.
• Using PMCasino for money laundering or any other illegal financial activity.
• Exploiting system vulnerabilities or attempting to hack the platform.
• Unauthorized access to another user's account.

PMCasino reserves the right to temporarily or permanently suspend an account under the following circumstances:

• Where clear evidence of a terms violation has been found.
• Inconsistencies detected in KYC information.
• Where suspicious financial transactions have been identified.
• At the account holder's own request (self-exclusion).
• Extended periods of inactivity (typically 12 months).

Users may also request account closure at any time — any remaining balance may be eligible for withdrawal in such cases.

PMCasino takes the privacy of your personal data seriously. For details on how we collect, store, and use your information, please refer to our Privacy Policy page.

In brief:

• Personal information is never sold to third parties.
• All data is secured via SSL-encrypted connections.
• Payment details are not stored directly on PMCasino's servers.
• Information may be disclosed in response to a legitimate request from a regulatory authority.

PMCasino firmly believes that gaming is for entertainment — not a solution to financial problems. With that in mind, we provide the following responsible gaming tools:

• Deposit Limit: Set your own daily, weekly, or monthly limits.
• Session Limit: Set a time limit for how long you play in a single session.
• Self-Exclusion: Deactivate your account temporarily or permanently.
• Reality Check: You will receive occasional reminders during gameplay about how long you have been playing.

To use these tools, go to Account Settings or reach out to our support team. For more details, visit our Responsible Gaming View page.

For any disputes or complaints, contact PMCasino's support team first. Submit your complaint with a description of the issue, relevant screenshots, and any supporting information.

• An initial response will be provided within 48 hours of receiving a complaint.
• Complex cases may take up to 14 business days to investigate.
• PMCasino's decisions are final.

PMCasino reserves the right to modify, suspend, or discontinue any part of its service at any time. A notice will be posted on the site prior to any major changes.

PMCasino is not liable for the following:

• When a game is interrupted due to internet connectivity or device issues.
• If the user shares their password with another person.
• Technical faults beyond PMCasino's control.
• Delays caused by third-party payment gateways.

If you have any questions about these terms or need assistance, please get in touch:

• Live Chat: At the bottom corner of any page on the site — in Bengali, 24/7.
• Email: support@pmcasino.ws — messages in English are welcome.
• Response Time: Via Live Chat within 5 minutes; via email within 24 hours.

These Terms & Conditions were last updated on 1 July 2026.